Got franchise questions? Ask our expert, Karen Spencer, founder and CEO of Fran-Systems Worldwide, Inc., a franchise education and consulting company. She has more than 20 years of experience with all levels and types of franchise companies (including Arby's, Back Yard Burgers, Original Cookie Company and Jamba Juice). Spencer has written and published more than 100 franchise educational articles and programs and is currently on the Board of Trustees for the Educational Foundation with the International Franchise Association. She also serves as an Ambassador to Franchising for the IFA. Through the Small Business Association, she volunteers her time to conduct free classes on purchasing franchises, teaches franchising at many universities and has been an industry speaker for more than 10 years.
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